AI Knowledge Base delivers instant, accurate answers from your own documents. No more searching SharePoint. No more asking HR.
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ChatGPT knows the internet. Our AI Knowledge Base knows your employee handbook, your IT procedures, your expense policy, and every internal document you choose to feed it. Ask it anything about your company and get instant, accurate answers with citations.
Not generic ChatGPT. Our model is trained exclusively on your policies, procedures, handbooks, and internal wikis. It knows your acronyms, your approval workflows, your org chart.
Every answer includes references to source documents and a confidence percentage. Low-confidence answers escalate to human reviewers automatically.
Deploy on-prem, in your cloud tenant, or our dedicated infrastructure. Your data never trains public models. SOC 2, HIPAA, NDA/BAA available.
Add new documents anytime. The system retrains automatically. Track which questions get asked most, which docs need updating, and where knowledge gaps exist.
Web portal, Slack bot, Teams app, mobile app, or API integration. Employees ask questions however they prefer.
See most-asked questions, answer accuracy, user satisfaction scores, and document coverage gaps. Identify what employees need to know.
Most "AI knowledge bases" are just ChatGPT with a file upload feature. They use generic retrieval-augmented generation that treats your docs like a search index. We go deeper.
We train a custom model on your organization's language, terminology, and decision-making patterns. It learns how your company thinks, not just what your docs say.
Our system understands how policies relate to each other. Ask about PTO and it knows to check both the employee handbook and the remote work policy.
Every interaction makes the system smarter. Human-reviewed answers feed back into training. It learns from corrections and fills knowledge gaps over time.
We deploy where you need it. On-premises for regulated industries. Your Azure/AWS tenant for control. Our dedicated cloud for simplicity. You choose.
ChatGPT is trained on the public internet. Our AI Knowledge Base is fine-tuned exclusively on your company's documents, policies, procedures, and historical Q&A. It knows your PTO policy, your expense approval workflow, your specific software stack, and your internal acronyms. It can't answer questions about general knowledge — only about your organization.
Your documents stay on your infrastructure. We offer three deployment options: on-premises (your servers), private cloud (your Azure/AWS tenant), or our secure dedicated cloud. Documents are never used to train public models. All data is encrypted at rest and in transit. We sign NDAs and BAAs as needed.
The system includes built-in citation and confidence scoring. Every answer includes references to the source documents and a confidence percentage. For questions it can't answer with high confidence, it escalates to human reviewers. We typically see 85-95% answer accuracy after initial training.
Initial deployment: 2-4 weeks. Week 1: Infrastructure setup and document ingestion. Week 2: Model training and testing. Week 3-4: Pilot with select users and refinement. Most organizations go live to all employees by week 4-6.
PDFs, Word docs, SharePoint sites, Confluence wikis, Google Docs, Notion databases, internal wikis, Markdown files, spreadsheets, and more. We can also ingest structured data from HR systems, ticketing systems, and knowledge bases. If it's text-based, we can train on it.
Yes. The system maintains conversation context. Ask "What's the PTO policy?" then follow up with "What about carryover?" or "Does that include sick days?" It understands the thread and provides relevant answers.
We'll ingest a sample of your docs and show you real answers to your employees' questions. See accuracy, speed, and ROI before you commit.